Shipping policy

 Shipping Policy

At  Selaroma & CO. we know that the thrill of discovering the perfect home goods is only matched by the excitement of seeing them arrive at your doorstep. That’s why we’ve designed our shipping policy to be as smooth, swift, and delightful as possible. After all, we’re here to make your home feel as cozy and curated as you imagine.

All orders are carefully processed within 1-3 business days. Please note, we don’t ship or deliver on weekends or holidays—everyone deserves a little break! If we’re experiencing a flurry of orders, there may be a slight delay, but rest assured, your goodies are on their way. For the smoothest delivery, kindly allow a bit of extra time in transit. Patience is the key to perfection!

Shipping Rates & Delivery Estimates: Your shipping charges will be calculated and displayed at checkout, no surprise fees—just the good stuff. We use several couriers to get your goodies to you, and while we work hard to avoid delays, sometimes life throws a little traffic our way. But don’t worry, we’re on it, and your order is still on its way to your door!

Shipment Confirmation & Order Tracking: Once your order has shipped, you’ll receive a Shipment Confirmation email with your tracking number(s), so you can keep an eye on your items every step of the way. Rest assured, your tracking number will become active within 24 hours, allowing you to monitor your order’s journey with ease and elegance.

Customs, Duties, and Taxes: A quick note, Selaroma & Co. is not responsible for any customs duties or taxes that may apply to your order. Any additional fees, including tariffs and taxes, are the customer’s responsibility. We recommend a friendly chat with your local customs office before you place your order, just to ensure a smooth and stylish delivery experience!

Damages: While we take great care in ensuring your order arrives safely, Selaroma & Co. is not liable for any products damaged or lost during shipping. Should your order arrive in less-than-perfect condition, we kindly ask that you contact the shipping carrier to file a claim. Be sure to save all packaging materials and damaged items for the process—because even our packaging deserves a second chance!

International Shipping Policy: At the moment, we’re keeping things cozy within the United States and do not ship internationally. Please note, we’re not responsible for any additional shipping costs, customs fees, or taxes that may come into play if you’re shipping across borders. We promise, one day the world will be our shipping oyster!

Returns Policy: For all the details on how to gracefully return your order, our Return & Refund Policy is your go-to guide. It outlines the options and procedures, ensuring the process is as smooth and seamless as possible..